Bridgepoint Health

Family Health Team

Contact Us

General Services During COVID-19:

Please do not come to the clinic without calling first. Walk-in appointments will not be accepted at this time, since we cannot appropriately screen you at our entrance.  Please call to book a phone appointment, and you and your clinician can decide if you need to be seen in-person.

All patients are required to wear masks when visiting the clinic. If you do not have one, the front desk will provide you with one. You will also be expected to sanitize your hands upon entry.  Thank you for keeping yourself and our staff safe.

Important: COVID-19 Update for Family Health Team Patients

Wondering if you or your child need a COVID-19 test?

Before calling us, please use these screening tools to find out if you need a COVID-19 test, and if your child should stay home or not.



The Bridgepoint Family Health Team, in collaboration with the East Toronto Family Practice Network, a member of East Toronto Health Partners, has now run 3 successful COVID Vaccine Clinics in the Old Don Jail, providing a total of 324 people over the age of 75 with their first dose of vaccine.  All of Bridgepoint FHT's patients over 75 were called and offered an appointment at these clinics.  In addition, we partnered with local physicians in the community (Dr. Leung, Dr. Su, Dr. Lin, Dr. Seid, Dr. Wong, and Dr. Hussman) and invited them to vaccinate their oldest patients at our site.  Their patients were very happy to see their own physicians at the clinic, and to have vaccine staff that speak their preferred language. 

We plan to hold more vaccine clinics in the coming weeks, but for now, please do NOT call us to inquire about vaccine appointments here.  We will update this page as soon as we have more vaccine clinic dates confirmed, and contact eligible patients at that time. 

In the meantime, all Bridgepoint physicians and clinicians recommend all of our patients to get any of the vaccines that are approved for use in Canada (e.g. AstraZeneca, Pfizer, Moderna), from whatever source they are eligible to get them from (e.g. one of the mass vaccinations centre, found here, or from your local pharmacy).  If you believe you have specific health issues that you need to discuss with your physician before you vaccinate (e.g. you are taking immunosuppressant/steroids, you have a PEG allergy, etc.) please call to book a phone appointment to discuss your concerns. The vast majority of people can and should get a dose of any approved vaccine as soon as they are eligible.

Critical Information for Vaccination Clinics:

 Please DO NOT COME EARLY!  There is no reason to come early. When you have an appointment, we have a vaccine reserved just for you.  Please note that you will be waiting OUTSIDE regardless of the weather, so please, do NOT arrive more than 5 minutes before your appointment. You will not be taken in early, you will only end up waiting outside in the cold.

  • Wear a short-sleeved shirt under your warm clothes.  You will be asked to expose your entire arm for this immunization.   You will be in a large room where other people can see you, so please wear clothing that keeps you covered while exposing the entire arm. No guarantee of privacy can be maintained.  The easiest thing to do is wear a loose, short-sleeved shirt underneath a warm coat.
  • You must bring your Health Card
  • Wear a mask that covers your nose and mouth, and fits closely against your face.  If you happen to have a medical face mask, please use it, if not a cloth one that fits well is needed.
  • If you are feeling unwell, have travelled in the last 14 days, or may have been recently exposed to COVID-19, you should NOT get the vaccine and should not come to the vaccination clinic.  Please call and cancel your appointment, and we will help find another time for you.
  • Please read the COVID-19 Vaccine Consent Form before coming. Bringing in a completed copy is helpful, but not necessary, but please be sure to read it in advance.
  • The vaccination clinic will be held in Bridgepoint Active Care's Administration Building (the old Don Jail).  The entrance to the clinic is at the rear of the Administration Building.
  • There is no parking available at the clinic, only a space for dropping patients off. If you are dropping off a family member to be vaccinated, you will not be able to wait in your car in the drop-off area.
  • If you or your family member need to be accompanied during the vaccination process, we only allow 1 person (in addition to the person being vaccinated) attend.  We need to keep physical distancing in place.  Please also note that if this accompanying person is less than 80 years old, and not an existing patient at the Bridgepoint Family Health Team, they cannot receive a COVID vaccine that day.
  • For your information:

 If you are 80 or over and have not received a call to book your appointment by March 11, 2021, please call us on March 12th to book an appointment.

Map to the vaccine clinic (appointment only!):

Map to Bridgepoint COVID Vaccine Clinic


Contact us    

By phone any time we are open, by calling 416-470-6690.

Please note that the phones are turned off every day between 12 and 1 PM.

Having trouble getting through by phone? As long as you are not making an urgent or time-sensitive request, you can try sending us a message online: CLICK HERE. Please note: Medical Advice will not be given over e-mail, if you have a medical issue, please call to book an appointment.

Regular Hours of Operation

  • Monday 8:30 AM - 4:30 PM 

  • Tuesday 8:30 AM - 4:30 PM

  • Wednesday 8:30 AM - 4:30 PM

  • Thursday 8:30 AM - 4:30 PM

  • Friday 8:30 AM - 4:00 PM

After-Hours Clinics (no walk-ins)

  • Monday - Thursday 5:00 PM - 8:00 PM (BY APPOINTMENT ONLY for urgent care concerns)

  • Saturday 9:00 AM - 11:30 AM (Call 416-470-6690 for an assessment time)

Holiday Closures:

Please note that Bridgepoint FHT will be closed for the following statutory holidays in 2021:

  • Jan 1, 2021 - New Years Day
  • Feb 15, 2021 - Family Day
  • Apr 2, 2021 - Good Friday
  • May 24, 2021 - Victoria Day
  • Jul 1, 2021 - Canada Day
  • Aug 2, 2021 - Civic Holiday
  • Sep 6, 2021 - Labour Day
  • Oct 11, 2021 - Thanksgiving
  • Dec 25, 2021 - Christmas Day
  • Dec 26, 2021 - Boxing Day

Please Note

If our phones are off, please call the Telephone Health Advisory Service to speak with a nurse if you are uncertain whether you require medical attention, or need medical advice: 1-866-553-7205. 

*Please schedule your routine appointments with your primary care provider so they can provide continuity in your care. When your primary care provider is not available, you may be seen by another provider for urgent, same-day issues at our Urgent-Care Clinic Monday - Thursday 5 - 8 p.m. or Saturday 9 a.m. - 11:30 a.m.

Our Urgent Care Clinic is available to all patients of the Bridgepoint Family Health Team who need urgent care. To ensure continuity of care is maintained, we ask that you try to avoid going to a walk-in clinic and access your care through our Advanced Access services and Urgent Care Clinic.

If you require non-urgent care please call during regular daytime office hours to book an appointment. Prescription refills, form completions, or pre-op exams are completed during regular business hours.

 Recent changes to our clinic policies


What we do

The Bridgepoint Family Health Team provides primary care to 5,500 patients from the Riverdale community and across the GTA. Our team uses an innovative service model that includes you, the patient, as a full partner in your care.

We bring family physicians together with interdisciplinary health care professionals - including a nurse practitioner, registered nurses, a social worker, and diabetes nurse/dietitian educators.  We work as a team to provide you with the best patient care possible.

Bridgepoint Family Health Team Collaborative Family Practice Prenatal Care Clinic

Open to all patients at  BFHT, as well as outside referrals

Please call 416-470-6690 #4 to schedule an appointment

Care is provided by Dr. Kamens and our team of nurse practitioners, nurses, and social worker.

Patients will deliver at Sunnybrook Hospital with the Family Practice Obstetrics Team, backed by the support of Sunnybrook's excellent Women & Babies Program of childbirth educators, maternal fetal medicine specialists and neonatal services.

Pandemic Fatigue Virtual Group

This 8 week virtual group will address specific aspects of the impact of Covid-19.  Topics will include the following:

  • Surviving relationships with family members
  • Managing social isolation
  • Coping with your moods (stress, worries, anxiety, and low mood)
  • Explore different coping skills and create individualized care plans

Benefits of the group include:

  • Building your support network
  • Better understanding of how you cope with stress
  • Decrease feelings of hopelessness
  • Increase resiliency

 If you think that this group may be a right fit for you, please contact one of our social workers at extension 416-470-6690, extension 2626 (Mon-Tue-Wed) or 2629 (Wed-Thu-Fri).  If you are already signed up for this group, please click here to download the Agenda and Workbook.