Bridgepoint Health

Visitor information

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Visiting hours

Visiting hours are daily from 11 a.m. - 8 p.m.

We welcome visitors. Having visitors can help in recovery and comfort while in hospital.  Children are welcome with adult supervision. Special arrangements can be made for relatives or friends to visit at other times, particularly for palliative care patients or to assist with meals.

For more information, contact the Patient Care Manager for the unit.

Help our patients stay healthy

Our priority is the health and safety of our patients. If you are feeling unwell, please postpone your visit until you are 48 hours symptom free.

We offer alcohol-based hand rub at all main entrances, at the entrance to every patient room and throughout the hospital. Clean hands help us prevent the spread of germs and keep our patients healthy.

Bridgepoint is 'scent-controlled'

Fragrance-based products can cause dizziness, migraines, nausea, rashes, difficulty breathing, and asthma attacks in people who are sensitive or allergic to chemicals in scented products. In keeping with our Scent Control Policy, all Bridgepoint staff, patients and visitors are asked NOT to use or bring the following when coming to Bridgepoint:

  • scented personal care products (e.g. perfume, cologne, aftershave, body spray, lotion, deodorant, hair care products, detergent);
  • essential oils (e.g. lavender, peppermint, eucalyptus, rose water, ylang-ylang);
  • highly-scented flowers (e.g. lily, hyacinth, amaryllis, lilac).

Bridgepoint is a non-smoking environment

Beginning on January 1, 2018, amendments to the existing legislation came into effect banning all smoking in any indoor and outdoor area of hospital property. Toronto Public Health Inspectors will be issuing fines of up to $5,000 for individuals breaking this law.

What has changed? Smoking anywhere on the property is strictly prohibited as of January 1, 2018. The property line is the city sidewalk. View a map outlining the property here.

Please treat our surrounding area respectfully when disposing of your cigarettes, when outside of our property line. There are separate fines for littering, which includes cigarette butts.  

Photography/video and audio recording protocols

In keeping with strict provincial privacy guidelines designed to preserve patient confidentiality, cameras, video/audio recorders, cell phones and other wireless communication devices must not be used by anyone to photograph, take video images or record conversations of any patient, physician, volunteer or staff member at Bridgepoint without prior authorization. Please speak to a member of your care team for further advice.