Bridgepoint Health

How to Become a Volunteer

Contact Us

What is my commitment?

  • Commit to one 4-hour shift weekly (might be shorter depending on program) for a minimum of 6-12 months. We will accommodate your travel or vacation plans.
  • You will be placed based on our current needs; your skills and interest; availability; and suitability.
  • Your role is to enhance the patient experience. Volunteers do not replace or infringe on the work of paid staff.
  • You will also need to complete a medical form and participate in orientation and training.

If you are selected, we will ask you to come in for an interview. If you move forward in the process, we will ask you to complete a medical form.

Frequency of volunteering

  • General Volunteer Program - New volunteers begin with 1 placement and 1 shift. Additional assignments will be considered on an individual basis.
  • Summer Student Program - Full summer 9 weeks program includes half-day shifts 5 days a week, Monday through Friday.

Policies and Procedures

Volunteers represent and act on behalf of the hospital. Like staff, volunteers are to follow all hospital policies and procedures. You are expected to act in a professional manner with a focus on ensuring a positive profile of the hospital at all times.


What are we looking for?

  • A caring, compassionate manner;
  • Excellent interpersonal and communication skills; and
  • Fluency in oral and written English.

Please note our greatest need for volunteers is weekdays during the day time. Volunteer opportunities on evenings and weekends are limited.


How do I apply?

  • Application form (kept on file for 6 months)
  • Two reference forms: Referees should know you for a minimum of one year and cannot be friends/family members. Suggested referees include employers, supervisors, coaches, or teachers. Referees should return reference forms to the applicant for submission as a complete application package. References submitted to Volunteer Resources separately will NOT be accepted.

Please submit your application forms and references together. You will be contacted if you are selected for an interview.


What happens after I am accepted?

Medical Form - Successful applicants will complete our medical form prior to the start of volunteering. This includes immunization status and completion of a two-step Tuberculosis (TB) test. This must be completed by your family physician.

Uniform and Photo Identification Badge - All volunteers will wear a volunteer uniform while on duty. Your uniforms are purchased at the cost of $25. Your photo identification is taken by our security department.

Transit and Parking - The closest subway station is Broadview. The 504 and 505 streetcars run along Broadview Avenue and the 506 streetcar runs along Gerrard Street. Discounted TTC Metropasses are available to staff and volunteers.

Orientation - You will be required to attend an orientation session to help prepare you for volunteering at the hospital and provide you with information to help ensure the safety of our patients and yourself. As a volunteer, you represent Bridgepoint and need to be well-informed in order to help patients and visitors.

Training - The training format will vary depending on your role. It may be provided by staff or an experienced volunteer.

Trail period - We want to ensure that your placement is the right one for you. If you have concerns about your volunteer assignments please notify Volunteer Resources staff. If we feel that the placement is not the best match for you, we will follow up.


What kind of training do I need?

After you are accepted as a volunteer, you will need to complete mandatory training within the first week of volunteering at Bridepoint.

Please review and complete the mandatory training quizzes below. These documents include reading materials; you will only be required to return the quizzes from these packages.

As a volunteer at Bridgepoint, you will sometimes be in close contact with patients. Please review our Personal Protective Equipment guidelines to ensure that we keep you and our patients safe.  Please print off the Volunteer PPE Quiz and return to the Volunteer Supervisor.