Bridgepoint Health

Shops & services

Contact Us

Services:

  1. Business Office
  2. Computers
  3. Food
  4. Hair Salon
  5. Laundry
  6. Mail
  7. Mealtime Assistance Program
  8. Patient & Family Library
  9. Patient Lounge
  10. Sacred Space
  11. Televisions
  12. Telephones
  13. Wi-Fi access

Retail Services:

  1. Ontario Nutrition

Services

Business Office

There is an ATM on the main floor, around the corner from the cafeteria, near Ontario Nutrition.

The Business Office offers limited financial and banking services. It is located on the main floor, beside the Patient and Family Resource Centre. For more information call x2182.

Hours: Monday to Friday, 10 a.m. to 3 p.m.

Computers

We encourage you to stay in touch with family and friends, and to connect to online resources, while in the hospital. In addition to our Patient & Family Resource Centre (patient library), you can access computers through our Internet Café and our BridgePoint & Click program.

Internet Café

Our Internet Café, located on the 5th floor, is open daily from 10 a.m.- 8 p.m. Information sheets are provided in the Internet Café to help you to access the computers.

BridgePoint & Click

Our BridgePoint & Click program allows you to securely access the Internet and use Microsoft Office programs from designated patient computers in the patient lounge on your unit (24 hours/day, 7 days/week), or in the Patient & Family Resource Centre. This service is free to all hospital patients; you can find sign-up sheets in the patient lounge on your unit.

Food

The hospital's Food Services department prepares fresh nutritious meals to ensure your nutritional needs are met. We also have food available for purchase on-site, and a large cafeteria seating area on the main floor where you can visit with family and friends.

Riverside Bistro prepares a variety of fresh meal and snack options daily.

Location:  Main floor

Hours:      Monday to Friday, 7 a.m.-3 p.m.

Tim Hortons sells coffee, tea and other beverages, as well as a selection of snacks.

Location: Main floor

Hours:      Monday to Friday, 6:45 a.m.-8 p.m. | Weekends, 8 a.m-8 p.m.

Vending machines have refrigerated foods, snack foods and beverages.

Locations: Main floor, 5th floor

Hours:      24 hours/day, 7 days/week

Hair Salon

The Bridgepoint Hair Salon povides a wide range of beauty and hair services at reasonable costs. Prices are posted in the Hair Salon. It is located on Floor 5 just off the elevator lobby. For more information or to make an appointment, call x3522.

Hours: Thursday 9 a.m. - 3:00 p.m.

Laundry

Coin-operated laundry machines are provided on each patient floor.  Both machines use quarters. Our onsite Shoppers Drug Mart, located on the ground floor of the hospital, carries laundry supplies. 

Mail

Mail is delivered directly to the patient unit. Stamped, outgoing mail can be placed at the designated box at the nursing station or in the Canada Post mailbox located just outside the ground floor entrance. Stamps can be purchased at Shoppers Drug Mart.

Mealtime Assistance Program

Volunteers assist patients who are experiencing eating challenges as a result of their physical condition. They also provide welcome social interaction that makes mealtimes more enjoyable for patients. Learn more about the Mealtime Assistance Program.

Patient & Family Library

Our Library is located on the main floor and is open to patients, families and visitors free of charge.

Patient Lounge

Each floor has a patient lounge where you can watch television.

Sacred Space

Located on Floor 5, this space is available for quiet contemplation. It is open 24 hours a day, 7 days a week. For access after regular business hours, please contact Security at x7012.

Televisions

Personal bedside televisions are available to rent from an external vendor, Hospitality Network.  A representative from Hospitality Network will visit you to provide information on rental rates and payment options; pre-paid credit cards are available from Shoppers Drug Mart to make payments.

For rate information, technical support or to sign up for television service, please contact the Hospitality Network at x1999.

 

Telephones

There is a standard touch-tone phone at bedside tables that can be rented from an external vendor,  Hospitality Network, for a fee. The rental fee allows you to make unlimited internal and local calls. To make long-distance calls, you will require a calling card, which can be purchased at Shoppers Drug Mart on the ground floor.  For telephone support, contact Hospitality Network at x1999.

A payphone is available on our Main Floor.

Wi-Fi Access

If you have a personal laptop, tablet or mobile device, you can access the Internet at no cost through our Wi-Fi network. You can use our Wi-Fi network to check email or surf the Internet; access to some content is restricted - such as downloading movies. Please refer to your device's user guide for instructions on how to connect to a Wi-Fi network. Our SSID is "BHGuest."

Retail Services

 

Ontario Nutrition sells low-carb, low-fat and low-sodium foods.

Location:  Main floor
Hours:      Monday to Thursday, 8:30 a.m.-6 p.m. | Friday & Saturday, 8:30 a.m.-1 p.m.
Phone:     416-466-8282