Our new hospital was designed to encourage health and wellness. It was purpose-built to meet the needs of people living with complex health conditions. Rooms in the new Bridgepoint Hospital have
- State-of-the-art washrooms and shower facilities;
- Designed to ensure that every patient has a unique view of the city and/or park from their room, whether they are sitting, standing or lying down.
- A patient lounge, with large floor-to-ceiling windows, located on every unit.
Those who wish to have private or semi-private rooms can be accommodated, subject to availability. Every patient at Bridgepoint has assigned storage space in their room. This includes a floor-to-ceiling closet with a lockable drawer for valuables and a three-drawer bedside unit. Additional storage units, such as wheeled drawers or plastic bins are not allowed. We encourage you to leave valuables at home. All clothing and personal belongings must be taken with you, or by a family member, when you leave the hospital.
The Ministry of Health and Long- Term Care has mandated that a co-payment (or extra payment) must be charged to a patient who is in a complex continuing care or rehabilitation facility whose healthcare team has determined that they cannot return to the community and that they require hospitalization until a more appropriate residence can be obtained. This includes patients who are waiting for a place in a long-term care facility.
What is co-payment?
Co-payment represents the patient’s contribution towards the nonmedical costs of their care such as accommodation and meals. If you are required to pay co-payments while at Bridgepoint Hospital, you will be contacted by a representative from our Business Office who will provide you with more information.
If you have any questions, speak with your social worker or a member of our Business Office (x2186).
Discharge time is 10 a.m.
Your care team is focused on considering your discharge goals from the moment you come to Bridgepoint Hospital. We are committed to ensuring that you receive the best care in the right place and at the right time.
When you are admitted, your interprofessional care team will discuss your treatment plan and discharge plan with you.
You may need the support of specific community resources or long-term care once you are discharged. Your social worker will help to plan these services. During your stay, your social worker will discuss any concerns that you or your family may have about your needs after discharge.
A representative from the Community Care Access Centre (CCAC) may also meet with you to understand exactly what services you may require when you return home.
Discharge time is 10 a.m. All patients are expected to leave the building by this time on the day of their discharge. If you are unable to leave by 10 a.m., please alert your care team, so that they can assist you in making alternative discharge plans.
Patient belongings policyThe hospital respects the right of patients to have personal belongings with them that will support their treatment plan and activities of daily living during their inpatient hospital stay. Excess patient belongings, however, clutter the patient care environment and pose a significant risk to the health and safety of our patients and staff. It is the hospital’s position, that personal belongings that cannot fit into the allocated storage space in each patient room are considered in ‘excess’ of the allowable limit and must be removed from the premises. Read more in your Patient Welcome Guide.
How will it be enforced?
If a patient is deemed to have excess belongings, the care team will take specific actions as outlined in the policy.
Small & personal appliances policy
As a public-private partnership, our new facility is managed by Johnson Controls Inc. (JCI) and has a state-of-the-art climate control system. JCI is responsible for maintaining all aspects of our facilities, ensuring that we operate in a cost-efficient, energy-efficient and safe manner. To support this effort, we have introduced a Small and Personal Appliances Policy, which prohibits the use of personal appliances and electronics, such as kettles, fans, space heaters, televisions, lamps, fridges and other such items.
Who does it apply to?
Patients, staff and visitors must comply with this policy.
How will it be enforced?
Our hospital must approve any exemptions to this policy based on extenuating circumstances. Exemptions will be considered on a case-by-case basis if the appliance is medically necessary, essential to comfort/safety, and/or critical to the hygiene of a patient. These exemptions must be documented and the appliance must be CSA certified and pass a safety inspection by JCI. If non-approved items are found, we will request that the owner remove them.